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What You Agree To When You Use deg288

These terms set out the rules between you and deg288 — covering your account, how deposits through DANA, OVO, and GoPay are handled, and what we expect from both sides.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region dependentAccount-holder responsibilityTerms may be updated
deg288 What You Agree To When You Use deg288
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, contact our support team directly. We handle queries about account eligibility, wallet transaction disputes involving DANA, OVO, or GoPay, and requests to review account decisions — all through the channels below.

Live Chat Reach the support team through live chat on the deg288 site. Use this for urgent account queries or wallet payment disputes that need a fast response.
Email Support Send detailed terms-related questions or account review requests to our support email. We respond to account and eligibility queries in the order they are received.
Account Help Centre Check your account dashboard for self-service options — including wallet verification steps for DANA, OVO, and GoPay, and account status information.
HOW WE OPERATE

How deg288 Handles Your Account Under These Terms

These terms are not just a formality — they define how your data, wallet, and account access are managed day to day. Here is what that looks like in practice across four key areas.

Account Data Handling We collect only the data needed to verify your account and process wallet transactions via DANA, OVO, or GoPay. Your data is not sold to third parties and is stored with standard encryption practices.
Cookie Use on the Platform Cookies help us keep your session active while you browse the lobby. You can manage cookie preferences through your browser settings without affecting your core account access.
Account Security Steps We use OTP verification at login to protect your account. If you suspect unauthorised access, contact support immediately — we can freeze account activity while we investigate the issue.
Requesting Account Changes To update your registered wallet — switching from OVO to GoPay, for example — submit a request through live chat or email with your verified account details. Changes take effect after our team confirms the update.

Common Questions About deg288 Terms

These are the questions we hear most often about how these terms work in practice — covering account rules, wallet conditions, and what happens when things need to be reviewed or changed.

The core account terms stay the same regardless of which e-wallet you use. Each wallet — DANA, OVO, GoPay — follows its own transaction rules alongside our platform conditions.

We notify you through your registered account when terms are updated. Continuing to use the platform after that notification counts as acceptance of the revised terms.

Yes. Contact our support team via live chat or email with your account details. We keep a record of terms versions and can share the version active at the time you registered.

It means access to the lobby and payment features depends on your verified account status and on whether your region permits access under local law. We do not extend services where local law does not allow it.

Your account is your responsibility. If another person accesses your account using your credentials, those actions are recorded against your account. Contact support immediately if you believe your account has been accessed without your permission.

Submit a wallet-change request through live chat or email. Provide your verified account details, and our team will process the update — for example, switching your registered wallet from OVO to GoPay.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.