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How deg288 Handles Your Personal Data

This Privacy Policy covers every piece of information deg288 collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — including what we keep, why we keep it, and how you can request changes.

Account data protectionDANA, OVO, GoPay payment dataCookie and device dataYour right to access and deleteDirect contact for data requests
deg288 How deg288 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at deg288 runs across four areas: how we store account credentials, how we handle payment data from DANA and OVO transactions, how cookies work during your session, and how long we keep records before deletion. Each area follows its own set of access controls, and your account is never used to infer or share data with unrelated third parties.

Account Security

Login credentials are stored using hashed encryption. OTP verification is required on new device logins to confirm it is really you accessing the account.

Payment Data Handling

DANA, OVO, and GoPay transaction data is passed only to the relevant processor. We store a reference ID for dispute resolution — not the full payment credential.

Cookies and Session Data

Session cookies keep you logged in during your visit. Analytics cookies help us understand which lobby sections you use most. You can limit non-essential cookies in your browser settings.

Data Retention and Deletion

Account data is held while your account remains active. Once you request deletion and your account is closed, non-financial data is removed within the period required under applicable rules.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to review, correct, or remove data we hold on your account, contact our support team directly. We handle data requests separately from general account queries — use the channels below and include your registered email and account wallet type so we can locate your record quickly.

Team online

Live Chat

Open live chat from the account menu. State your data request clearly — include your registered email and whether your account uses DANA, OVO, or GoPay.

Email Support

Email our data team with your account details. We acknowledge data requests and aim to respond with a resolution path within the window required by applicable rules.

Account Settings

Some data preferences — such as marketing communications — can be adjusted directly in your account settings without contacting support at all.

Common Questions About Your Data on deg288

These are the questions we get most often about how your data is handled. If your question isn't covered here, reach out via live chat or email with your account wallet type and registered email so we can give you a direct answer.

We collect your name, email, phone number, and the wallet reference you use — such as your GoPay or OVO number — plus device and session data each time you log in.

Only with the payment processor needed to complete your transaction. We send a reference ID, not your full credentials. We do not sell payment data to marketers or unrelated third parties.

Contact support via live chat or email. Include your registered email and account wallet type. We will locate your record and explain what data we hold and how to access it.

Yes. After your account is closed, you can request deletion of non-financial data. Transaction records tied to financial compliance rules are kept for the required retention period before removal.

We use session cookies to keep you logged in and analytics cookies to see lobby usage patterns. You can disable non-essential cookies in your browser settings at any time.

Credentials are stored using hashed encryption. If you log in from a new device, we send an OTP to your registered number to verify it is really you before granting access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.